Privacy Policy

1. Information We Collect

a. Information You Provide

• Account details (name, email, password)
• Workspace and organization info
• Messages or data you share through integrations

b. Information from Integrations

When you connect third-party tools (e.g., Slack, Gmail, Calendar, Teams), we may securely access metadata (such as message headers, timestamps, and event summaries) to display unified information.

We never store or read message content unless required for app functionality.

c. Usage Data

We collect analytics (e.g., clicks, features used, device type) to improve performance and reliability.

2. How We Use Your Information

We use your data to:

• Provide and improve Lona's features
• Sync and display data from integrated services
• Offer customer support and updates
• Enhance personalization and AI task prioritization
• Ensure platform security and prevent abuse

We do not sell personal data.

3. Data Retention

We retain data only as long as necessary to deliver our Service or as required by law.

You can delete your account at any time, and your data will be permanently erased from our systems within 30 days.

4. Data Sharing

We may share limited data with:

• Service providers (e.g., hosting, analytics, payment processors) who are bound by confidentiality agreements
• Legal authorities, if required by law or to prevent harm

We never share your data for advertising purposes.

5. Data Security

We use encryption (HTTPS, AES-256) and follow industry best practices for secure storage and transmission.

However, no system is fully secure, and you use the Service at your own risk.

6. International Data Transfers

If you are outside the U.S., your data may be processed in the United States or other countries that may have different data-protection laws. We maintain appropriate safeguards to protect your information.

7. Your Rights

Depending on your region (e.g., GDPR, CCPA), you may have rights to:

• Access, correct, or delete your data
• Object to or restrict processing
• Export your data

You can exercise these rights by contacting lona_support@focuskpi.com.

8. Cookies and Tracking

We use cookies and analytics tools (like Google Analytics) to understand usage and improve UX.

You can manage or disable cookies in your browser settings.

9. Changes to This Policy

• We may update this Privacy Policy periodically.
• We will notify you via email or in-app notice if changes are significant.

10. Contact

For privacy inquiries:

📧 lona_support@focuskpi.com